As April draws to a close, the supply season for red-fleshed guava is coming to an end, and the seasonal guava fruit tea series featuring red-fleshed guava under HEYTEA is also facing discontinuation. However, fan enthusiasm has not waned, and the company immediately announced that it would replace red-fleshed guava with white guava, allowing the two limited-edition drinks "Refreshing Guava Grape" and "Refreshing Guava Jelly" to continue being sold. On the day the new products launched, HEYTEA offered a buy-one-get-one-free promotion, triggering a surge in store orders and noticeably longer waiting times for consumers. The new version of the drinks still has a pale pink appearance, but feedback on the taste is polarized: some people feel there is little difference from the old version, while others report that the sweetness is too high and the guava flavor has become weaker. Industry insiders point out that white guava and red-fleshed guava are inherently different in sweetness and flavor, and combined with adjustments to other ingredients in the formula, differences between the new and old versions are unavoidable. [more…]

When ordering at a coffee shop, many customers are in the habit of writing personalized requests in the remarks section, from no ice or less ice to adjusting the number of syrup pumps, and these operations are still manageable for baristas. However, when the remarks escalate into requests to add extra ingredients outside the recipe, even down to precise milliliters and spoon counts, coffee workers find themselves in a dilemma. On the one hand, they worry that refusing will lead to a bad review; on the other, they face accountability pressure from material loss. This contradiction is especially prominent in chain brands with strict material controls. This article will take an in-depth look at the real dilemma behind this phenomenon and present the true voices of baristas. [more…]

Luckin Coffee recently launched a second collaboration with the popular Thai IP Butterbear, simultaneously releasing a formula-upgraded Little Butter series. The company claims the new version replaces the ingredient from New Zealand anhydrous butter to French President butter, resulting in a richer taste. However, consumer feedback after actual testing is polarized: some believe it is indeed more refreshing, while more people say they cannot taste the difference, and some even question whether it is sweeter. Multiple Luckin employees have revealed that the ingredient formula has not changed at all—only the packaging has been updated. This "upgrade" controversy has disappointed fans and raised questions about whether Luckin's collaboration strategy has fallen into the trap of rehashing old ideas. [more…]

Manner's Ginger Americano quickly became a hit after its debut in the summer of 2023, winning over a large fan base with the double punch of ginger flavor and carbonation, and successfully earning a permanent spot on the menu. Recently, however, many customers have noticed that the flavor of this signature drink has changed dramatically, with the ginger taste becoming noticeably sharper and more pungent. It turns out that the dry ginger soda in the recipe was switched from Schweppes to Watsons, shifting the taste from lightly sweet and mildly spicy to intense and bracing. Fans launched a poll on social media, and the Schweppes version won with 80% support. Due to differing inventory across stores, some cities have already made the switch, with other regions to follow. Faced with their "white moonlight" changing flavor, longtime customers have begun sharing how to recreate it themselves using espresso plus Schweppes soda, and have even discovered that with the bring-your-own-cup discount, making it at home costs less. [more…]

Recently, multiple Luckin Coffee users on social platforms have reported that their go-to Little Butter series drinks have developed a distinct mutton-like gamey odor. The series was launched last October in a collaboration with the Thai IP Butterbear, and during a second collaboration in February this year, it was announced that the New Zealand butter would be upgraded to French President butter. It had once been highly popular for its popcorn-like sweet and fragrant flavor. However, from Jiangsu, Zhejiang, and Guangdong to Shaanxi and Chongqing, consumers across various regions have posted that the Little Butter Latte and Little Butter Americano they recently purchased carry an unacceptable fishy, gamey smell, whether served hot or cold. Luckin's customer service did not directly respond to whether the formula had been adjusted, and store employees also denied that ingredients were expired or that preparation methods had changed. Whether it is due to differences in raw material batches or other reasons, there is still no official conclusion. [more…]

Luckin Coffee's signature product, the Coconut Ice Americano, officially returned on May 6 after a comeback teaser was released on Youth Day. However, to the surprise of many long-awaiting fans, the reviews for the new version of the drink were almost overwhelmingly negative. Quite a few regular customers reported that this cup, once their "white moonlight," had changed its taste—the fresh fragrance and sweetness of coconut water had vanished, replaced by a sticky mouthfeel and a strange sweetness, even described as "cold Banlangen granules." After netizens dug deeper, they found that Luckin had swapped the originally used Fino coconut water for a blended juice containing concentrated apple juice, which is believed to be the main reason for the change in taste. Less than 12 hours after the return, complaints were already all over social platforms, and calls to bring back the original recipe grew louder and louder. [more…]

Luckin's Orange C Americano has always been a sales leader in the brand's fruit coffee lineup, winning over light coffee drinkers with its refreshing sweet-and-sour taste. Recently, however, many loyal customers have noticed obvious pulp particles and sediment in the drink, and the taste has become sour, astringent, and cloudy, sparking speculation about a recipe change. Subsequently, an internal employee revealed that the ingredients of Orange C Americano had been replaced with quick-frozen orange pulp. Although the ingredient list is cleaner and the NFC content is higher, the presence of pulp components has altered the taste. Fans are not buying it, arguing that taste is the key to repeat purchases, and calling on the brand to revert to the original recipe. [more…]

When Luckin Coffee launched its new strawberry series in collaboration with "Zootopia 2," many fans noticed that a "no ice" option had quietly appeared on the ordering interface. You see, Luckin has long been criticized for serving "half a cup of ice," with consumers even adding notes like "want XX ice cubes" just to get less ice. Now that the company has finally offered an option, it has raised a new question: will the ingredients be topped up after removing the ice? An employee revealed that what gets added depends on the main ingredient—milk for lattes, tea for fruit and vegetable teas, while the main ingredient of strawberry iced tea is water, so it naturally tastes bland after the ice is removed. In addition, during peak hours, some staff still miss the labels and mistakenly add ice, so consumers are advised to give timely feedback and ask for a remake. Front Street Coffee is also paying attention to how this change affects the drinking experience. [more…]

After getting used to that daily cup of pour-over, people inevitably start to wonder: can you add something to coffee and, without ruining its original flavors, get a completely new drinking experience? In fact, pour-over coffee doesn't have so many hard-and-fast rules—adjusting it to your own taste preferences is perfectly fine. There are all kinds of ways to add ingredients to pour-over online, and today we'll talk about the four most popular ones—mint, honey, osmanthus, and salt. What kind of coffee beans does each pair best with? How much should you add? And how do different roast levels produce completely different results? Drawing on specific brewing examples, Front Street Coffee will explain once and for all how to use these four ingredients, offering some new ideas for friends who are tired of conventional pour-over. [more…]

The well-known tea beverage brand Yihotang has been exposed by media undercover investigations at multiple stores in Zhengzhou for serious food safety issues: ingredients that should have been discarded after closing were used again the next day, expired materials had their labels swapped to extend their shelf life, moldy strawberries were washed and used as usual, flying insects that fell into toppings were fished out and still used in products, and even prepared drinks in which bugs were found were resealed and continued to be sold. Even more shockingly, the staff were indifferent to this, claiming that "as long as it doesn't kill people, it's fine." After the incident was exposed, Yihotang issued an apology statement, and the stores involved were closed for rectification. Lawyers pointed out that the relevant actions have violated multiple provisions of the Food Safety Law. Netizens reacted differently, with some saying that chaos in franchise stores is common, while others called on the brand to effectively fulfill its regulatory responsibilities. [more…]

Recently, a classic topping at Mixue Bingcheng—egg pudding—unexpectedly turned into a milky white milk pudding without any notice, surprising and even upsetting many longtime customers. Some complained about a strong milky odor and bland taste, while others speculated that the brand had changed the recipe to cut costs. However, store employees revealed that the new recipe actually uses more refined ingredients, requires the addition of fresh milk, slightly increases costs, and contains fewer additives. Behind this pudding color-change controversy, is it a healthy upgrade or a compromise on consumer taste? This article will walk you through the course of events, what employees say, and the overall direction of Mixue Bingcheng's topping recipe adjustments. [more…]

Recently, a customer picking up an order at a Luckin Coffee store was stunned by the dozen or so bottles of concentrated fruit juice lined up on the counter, as if they had stumbled into a chemistry lab. These colorful ingredients are the mainstay of Luckin's new products over the past two months, and they have also left baristas complaining endlessly—shaking endless shaker cups and weighing endless ingredients, making them joke that they feel more like milk tea shop staff. In an August new product plan leaked in advance by employees, a light milk tea called "Gentle Jasmine" once again sparked heated discussion, with some joking that it is the "Luckin version of Boya Juexian." Interestingly, Luckin actually launched a sub-brand called "Little Deer Tea" in its early years. Is it now going to return to the milk tea track? This article will take you to find out. [more…]

Heytea's limited-time new product last month, Yak Milk Chaanmoo, quickly became popular thanks to the unique flavor of Tibetan yak milk, but was in short supply due to scarce ingredients. However, recently many repeat customers have found that the drink tastes very different from when they first tried it—the milky aroma has become weaker and the tea flavor more prominent. When verifying with store employees, they unexpectedly got the answer that "the recipe was changed on the morning of the second day after launch." Employees also revealed that further fine-tuning was done afterward. This silent recipe change has sparked consumer dissatisfaction, as they believe the actual taste does not match the promotional claims and that it may cause store employees to bear the misunderstanding of "cutting corners." [more…]

As the weather turns cooler, Toffee Hazelnut Latte has once again become a hot topic among coffee enthusiasts. Brands such as Starbucks and Peet's have successively announced the return of their classic versions, and Luckin is also reported to be launching a Toffee Hazelnut Latte next week, along with a new "Toffee Hazelnut Milk Tea." However, this new product has sparked collective concern among Luckin employees. According to a leaked recipe, the milk tea uses Assam black tea as its base, with the addition of Toffee Hazelnut Velvet Flavored Milk, brown sugar syrup, Silkido, and Milk Skin Velvet Flavored Milk. Employees pointed out that when Silkido and Milk Skin Velvet are mixed, they form the "tofu pudding"-like milk jelly that was criticized in the previous Milk Skin Latte, and since these two ingredients have long been overstocked, it is being questioned as a mix-and-match move to clear inventory. Meanwhile, this year's returning Toffee Hazelnut Latte is also rumored to have a changed recipe, which may leave consumers who were expecting last year's taste somewhat disappointed. [more…]

Luckin Coffee is known for its frequent new product launches, with new items appearing almost every week and regional exclusives emerging endlessly. However, consumers' fickleness is equally astonishing; once-popular hits like the Moutai series and toasted coconut series quickly became slow-moving products after their hype faded. Some store employees report that opened ingredients have extremely short shelf lives, and any unused portions must be poured out entirely; discarding a whole box every two days has become the norm for evening shifts. This not only causes food waste but also reflects the brand's imbalance between launching new products and inventory management. Front Street Coffee keeps an eye on industry trends, and this article takes you behind the scenes at Luckin stores to understand the current state of ingredient waste. [more…]

Since its launch in 2022, Jasmine Naibai's signature drink, Pistachio Jasmine Coconut, has been deeply loved by consumers for its unique combination of pistachio milk cap and jasmine coconut water. However, recently many takeout customers have reported that after pouring the separately packaged milk cap into the drink, it actually sank to the bottom of the cup, and the coconut water became cloudy and even had suspended particles. The brand's customer service responded that "it did not meet our production standards" and processed refunds for some consumers. Why did the milk cap fail? Was it delivery delays, stores rushing orders, or a change in ingredients? As takeout orders surge, Jasmine Naibai's quality control issues continue to intensify, with complaints such as milk caps sinking, wrong ingredients added, and too few toppings constantly emerging. Consumers cannot help but ask: can we still drink a normal cup of milk tea? [more…]

There are three major varieties in the coffee world: Arabica, Robusta, and Liberica, but only the first two truly have commercial value. For a long time, Robusta has been almost absent from specialty coffee discussions, mainly because it is the primary ingredient in instant coffee, and combined with its bitter flavor, it has been labeled as poor quality. But in the past two years, things have changed. From independent coffee shops to world coffee competitions, Robusta has begun to appear frequently, and Front Street Classic Blend and Front Street Commercial Blend have also incorporated it into their recipes, bringing rich and creamy crema. Is Robusta really that bad? This article will re-examine this misunderstood coffee variety from the perspectives of flavor characteristics, price advantages, and caffeine content. [more…]

The freshly made yogurt sector has been hit by yet another food safety scandal. An undercover reporter from The Beijing News worked inside several More Yogurt franchise stores in Beijing and found that oat and highland barley toppings more than forty days past their expiration date were still being used as usual, expiry labels existed in name only, and decisions to scrap fruit relied entirely on staff members' sense of smell. More worrying still, these violations were not isolated cases, but an unspoken rule tolerated by store managers in order to cut costs and boost their personal income. The brand issued an urgent apology a few hours later, announcing that the stores involved would be permanently terminated. This is already the second time this year that More Yogurt has been thrust into the spotlight; previously, the Shanghai Consumer Council questioned the labeling of its product ingredients. This article provides a complete rundown of the undercover details, the brand's response, and the latest status of its stores. [more…]

Starbucks has recently implemented a major syrup reform, splitting flavors and syrups into two independent ingredients. This adjustment gives customers who love DIY greater freedom to customize, allowing them to freely increase or decrease flavor concentrates according to personal preference without worrying about excessive sugar. However, when these experimental customized orders reach the stores, employees find themselves struggling with the densely packed label text. Some people collect all the official flavor syrups, while others repeatedly modify the milk base and cream ratios. The label font gets smaller and smaller, and baristas joke that they have to do reading comprehension on the job. What kind of store anecdotes has this battle over taste customization brought about? [more…]

Recently, ChaPanda once again became the focus of public opinion due to food safety issues. On the evening of October 9, the brand's official Weibo posted two statements in succession, responding to the incidents of "using expired raw materials" and "a Ningbo customer complaining about finding a spider in a drink." Regarding the spider incident, ChaPanda said the source of the spider in the video was unknown and difficult to verify, and explained that the 600 yuan compensation was a response made by store employees to settle the matter, but this response did not calm netizens' doubts. A week earlier, ChaPanda had just apologized after a blogger's undercover investigation exposed the use of expired materials with replaced labels. In fact, since the beginning of this year, ChaPanda has been found multiple times in surprise inspections by market regulatory authorities in various places to have issues such as incomplete health certificates and expired raw materials. Although the brand emphasized that it had investigated and rectified stores nationwide, the frequent food safety hazards still make consumers worried. [more…]